Frequently Asked Questions
Delivery
Do you offer World Wide Shipping?
Yes, we do.
World Wide Shipping charges and fees will be beared by buyer.
No one is home to receive the parcel, how can i arrange for second delivery?
MerryLife uses Qxpress as our courier services.
Do you offer next day delivery?
YES, we do offer present and next day door to door delivery at a charge of
DFGano Cleansing Bar
How to use the Ganoderma Cleansing Bar ?
DO NOT apply bar on the skin directly!!
For cosmetic removal >
Will the bar make my skin dry after wash?
Can it cleanse cosmetic's fine particles out from my skin?
Why a Bar and not in another form?
What are the ingredients of Ganoderma Cleansing Bar?
I
Why the 2 minutes wash?
Can I leave it on longer than 2 minutes?
- NO, for Cosmetic Removal routine. As you need to wash off harmful residues as soon as it is neutralized.
- Yes, Only after a thorough cleansing routine, you can apply it as a skin protection or as a sleeping mask.
Can it be used on the body too?
How fast can I remove the makeup using the cleansing bar?
After use of checmical solutions to remove waterproofing cosmetics, you can apply Daimond Face's Cleansing solution to neutralize the chemical for prevention of skin stress.
How fast can this cleansing bar reduce my pimples/acne?
Seven Days for average acne condition.
Feel free to contact us if you have special cases of skin issues. We will assist you in the information needed for your considerations.
What are the other functions that this cleansing bar has?
Information as below link:
Will this cleansing bar dry my skin?
I have oily T-Zone, how can this cleansing bar control and reduce the oil secretion on my face?
This cleansing bar’s ingredient includes jojoba oil and olive oil. Thus it is meant to keep your skin balance in oil production. However, if your skin belongs to the dry skin type, we suggest you apply our First love mask after cleansing. To keep your skin moisturized throughout the day or night.
Can this cleansing bar be used daily?
Can this product be used as a hygeine wash?
Yes, It can be used as a hygeine wash to disinfect the infected area.
Legenze
What is the suitable age for consuming & For What Purpose?
Legenze Reverse is formulated for improving Gut health and body fuctioning system.
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Improves Gut, neuro, and vital organs developement and strenghten immune's defensive ability systems against unknown bacterias / virus.
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Improves Gut, neuro, and vital organs developement and strenghten immune's defensive ability systems against unknown bacterias / virus. -
Provide consistent O2 + blood flow to vital organs and neuro for intensive physical activities.
21 yo to 45 yo: Recommended dosage for 100 days on per day 25ml to Max of 30ml.
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Improves Gut, neuro, and vital organs developement and strenghten immune's defensive ability systems against unknown bacterias / virus. - Provide consistent O2 + blood flow to vital organs and neuro for intensive physical activities.
- Eliminate and destroy free radical activites.
- Balance glucose level and cholestrol level.
- Stabalized metabolism rate.
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Improves Gut, neuro, and vital organs developement and strenghten immune's defensive ability systems against unknown bacterias / virus. - Provide consistent O2 + blood flow to vital organs and neuro for intensive physical activities.
- Eliminate and destroy free radical activites.
- Balance glucose level and cholestrol level.
- Stabalized metabolism rate.
- Unclog blood clogs.
- Rebuild Gut system and Immune system.
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Cycling (Station / Outdoor) > min One hour - Walking up stairs steps
Will Legenze conflict with other Prescripted Medications?
Probiotics are generally safe and not known to conflict with any medications -- Probiotics is regulated as a food rather than a medication.
Instead, it helps your body absorbed better.
How Legenze Reverse helped in low blood pressure?
Legenze Reverse will maintain consistent blood flow within your body system, allowing your vital organs to recieve consistent oxygen and good blood cells to function.
Can Legenze Helped in Diabetes?
Diabetes is a disease that occurs when your blood glucose, also called blood sugar, is too high. Blood glucose is your main source of energy and comes from the food you eat. Insulin, a hormone made by the pancreas, helps glucose from food get into your cells to be used for energy.
Legenze helped to breakdown and balance the blood sugar,
Can Legenze help in high cholestrol issue?
Cholesterol is a waxy substance found in your blood. Your body needs cholesterol to build healthy cells, but high levels of cholesterol can increase your risk of heart disease. With high cholesterol, you can develop fatty deposits in your blood vessels.
Legenze helps to breakdown excessive fatty deposits in your blood vessels in a gradually period.
What is Functional Food?
Functional foods and dietary supplements are two of the major classes of nutraceuticals or food-related products that have purported health or medical benefits, such as improving cardiovascular health and prevention or treatment of disease. Functional foods can include foods that have been either enriched or fortified to restore preprocessed nutrient levels (enriched flour), to improve nutritional quality of an otherwise nutrient-deficient food (calcium in orange juice), or to resolve public health issues (vitamin D in milk, iodized table salt). Some consider a functional food to be any food that provides health benefits beyond basic nutrition, such as the soluble fiber found in oatmeal and the monounsaturated fat found in avocados. Studies are ongoing to identify functional characteristics of traditional foods and to develop new products that exploit beneficial components. A recent survey indicates that two thirds of US grocery shoppers have purchased a food or beverage specifically to address one of a number of common health concerns (e.g., cholesterol, digestive health)
What is Advance AntiOxidant Peptide?
To put it simply, they are small proteins. Peptides, are made from amino acids. So, intake and production is necessary for production of all the peptides needed for the body to work efficiently.
What happens if I accidentaly consumed more than 30ml a day?
No critical medical effects will happen to you. However, you may feel :
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Very energetic than normal. -
Increase in Gastro gas and stool release. -
Perspire more frequently. -
Neuro activites may be alert. -
Increase in blood flow. -
More Sleepy in odd hours of the day.
Will Legenze Reverse be back in stock?
Yes, Legenze Reverse will be back in stock next year between Febuary or March 2021.
Why is the opened bottle last 30 days only?
Inside Legenze Reverse, there are live microbes / bacteria. Once the bottle is open, environmental air will travel in to the bottle and the super antioxidant will neutralize the free-radicals. The effect of the remedy will degrade gradualy.
Purchases
How do I request for Promo Code?
You can request a Promo code from our M-Chat bot located at the right bottom of the screen. In Orange color.
How to purchase Bulk quantities for special events.
Do email us your request at support@Merrylifego.com
Can Merrylifego cancel my order?
MerryLifego reserves the rights to cancel any orders that are due to the following:
2. Inventory system error / out of stock due to high traffic of order intake.
4. Unreasonable demand from buyer who is abusing and exploiting the unperfect system for personal gains.
This default action is the most practical method to secure our buyer's interest first before us.
First Love Silk Mask
Why is the Mask packaging in Japanese Language?
How many silk sheets can be used in a day?
Up 5 sheets a day, and minimum 4 hours apart.
However, this depends on your skin's sensitivity level. always remove the silk mask when your skin developed irritation or rashes.
What happens if I left the silk mask on for more than 15mins?
There will not be any adverse effect on the skin. However, your skin can still breath through the Fibroin Silk and the serum will continue to supple your skin.
How long will your Silk mask last when it is open and left unattended?
It can last:
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Above 3 days in the fridge. -
Above 8 hours indoor -
Up to 6 hours outdoor under sun and heat exposure.
Which part of the body skin can i apply the serum to?
Every part of the body skin you deem needed to be improve, you can apply the serum.
Do I need to apply other skincare after the Masking?
No, you DO NOT need to apply any other skincare products like
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Essence products -
Moisturizer products -
Evening products -
Renewal products -
Anti aging products
I am pregnant, can I use the Treat mask ?
Yes, you can still apply the treatment mask your skin. However, it is recommended to 1 sheet per day only.
Mutekiz
Can I apply Shield Pro on wet hair?
To maximize the benefits of Shield Pro, Make sure you towel dry your hair before you apply.
Can I apply Shield Pro when hair is dry?
Yes, you can. Always apply Shield Pro from Hair end first, Then middle and up to 1 inch before the root.
Is Shield Pro suitable for Hair loss condition?
Yes, Shield Pro is suitable for Hair Loss condition. Only apply at the end and middle of the hair strands. DO NOT apply near the hair root or scalp.
Is Shield Pro safe for Toddler's Hair?
Yes, it is safe on children's hair. Only apply at the end and middle of the hair stands.
DO NOT apply near the hair root and scalp.
Is Shield Pro save for my furry pets?
There was no animal testing on this product.
How many times can I apply Shield Pro a day?
Shield Pro can stay on for about 8 hours depends on the environment you are in.
You can apply Shield Pro whenever it is required, example, in a food centre, BBQ steamboat, tabacco smoke, chemical plant environment. Or environment that contains odour/smell which might be unpleasant for your hair.
Can I transfer the Shield Pro to another container ?
Yes you can. But you have to make sure that the container is dry, clean and bacteria free before you transfer. However, after the transfer, you might experience the loss of scent gradually within 2 months. We will highly recommend you to use the transferred serum frequently first.
Is Shield Pro suitable for guys?
Yes of cos! Shield Pro is a both gender product.
Where is Shield Pro Origin from?
Shield Pro formulation origins from Japan.
I am a Hair salon owner, We are intersted to Retail Shield Pro.
For Hair Salon owners,
You can email mutekiz@merrylifego.com to request for more information.
Why was my hair sticked together in the morning after applying Shield Pro the night before?
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Always towel dry your hair, before applying Shield Pro. -
Spread your hair evenly on left and right. or Tilt your head at either side where you can see and grab hold of the majority hair strands. -
Release the serum on your palm and spread it evenly on your palm. -
Model your fingers like a comb, and start the finger combing from the mid length of the hair to the end of the hair strands -
Every 3 comb. gently rub the hair between your palms. -
Repeat this steps. -
You can finish the procedure by using a hair brush to further even out the applications.
Can I apply Shield Pro for Smooth & Anti Frizzy treatment?
Yes, you can. Shield Pro is designed for Home DIY treatment for smooth and silky hair.
Step one:
Shampoo your hair. (DO NOT APPLY CONDITIONER)
Step Two:
Coat your hair with SHIELD PRO SERUM. Be generous on the coat, you might need to use up to 3/4 or whole tube of the tube to coat a shoulder or long hair. But it is worth it. Cos it is only SGD28.00 for the whole treament.
Step Three:
Wrap the shield pro coated hair with dry towel or non toxic kitchen plastic wrap.
Final step:
use Light heat to blow dry.
What is the recommended bottle to contain the Shield Pro Serum?
We strongly suggest PET Pumped Bottle 50ml or 100ml for easy and convenient carry.
Example: PET Clear Bottle By Muji
Prize Redemption
Redeem prizes from campaigns or events.
Winners are to Fill in registration form to redeem prize.
Step 1: Sign Up / Log in to the account
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Reseller
How can I enquire about reseller to your products?
Sign Up to our website.
Is there a minimum order quantity required?
Yes, there is. However, it depends on your sales channel and average order per month.
Does your reseller business model operates with 3 tiers or multi tiers?
No, We do not operate in such business model. MerryLife allocates an X number of Resellers and Retail dsitriibutors for per product per country.
Why does MerryLife limit the number of resellers in the country?
This is due to our promise to our customers and public users. We understand that there are companies welcoming thousands of reseller to thier products and giving great incentives. However, track records had shown that, such resellers are not equiped with the neccesary business knowledge, customer service (pre & post), the right mindset, attitude and responsibility to sustain the product branding. As merrylife, we have commitments to the public users and customer on the above mentioned professionalism requirements. Thus, we select carefully and put qualified resellers on 3 months trial / probation period before confirming or officlally authorize them as a fulltime reseller.
Does MerryLife help Homebased Business to create products?
Yes, we do.
MerryLife is a manufacturer by default. Who specialize in OEM or ODM for any size of businesses. From formulation, production, manufacturing and ingredient sourcing.
Our products listed online are some of the popular products that are sorted by international brand and retailers.